Responsible Gaming — Play Safely
and Stay in Control with 336jl

Our Commitment to Player Protection

336jl operates under a player-first philosophy. While we offer exciting live casino games, sports betting, slots, bingo, and Filipino card games like Tongits Go and Mines Grand, we recognize that gambling carries risks. Our Responsible Gaming program is designed to ensure that all players enjoy 336jl in a safe, controlled, and healthy manner.

We work closely with the Philippine Amusement and Gaming Corporation (PAGCOR) to implement best practices in responsible gaming. This includes strict age verification, self-exclusion programs, deposit limits, reality checks, and educational resources to help players make informed decisions.

21+ Age Restriction — Strictly Enforced

In compliance with Philippine gaming laws and PAGCOR regulations, 336jl is available only to individuals who are 21 years of age or older. Underage gambling is illegal, harmful, and strictly prohibited on our platform.

How We Enforce Age Restrictions

• Account Registration Verification: All users must provide their date of birth during registration. Accounts for individuals under 21 are automatically rejected.
• Government ID Verification: 336jl requires users to submit government-issued identification (Philippine passport, driver's license, SSS ID, UMID, or postal ID) as part of our Know Your Customer (KYC) process. This ensures that only legal-age players access the platform.
• Random Age Audits: We conduct random age verification audits on existing accounts. Failure to provide valid ID upon request will result in account suspension.
• IP and Geolocation Checks: Our systems flag suspicious activity, such as users attempting to bypass age restrictions or creating multiple accounts.

Recognizing Problem Gambling

Problem gambling, also known as gambling addiction or compulsive gambling, is a behavioral disorder that can have serious financial, emotional, and social consequences. 336jl encourages all players to regularly assess their gambling habits and seek help if they recognize warning signs.

Warning Signs of Problem Gambling

• Spending more money or time gambling than intended: Consistently exceeding your budget or playing longer than planned.
• Chasing losses: Attempting to recover lost money by gambling more, often leading to bigger losses.
• Gambling with money needed for bills or essentials: Using rent money, grocery money, or savings meant for family needs.
• Lying about gambling: Hiding gambling activity from family, friends, or coworkers.
• Neglecting responsibilities: Missing work, school, or family obligations due to gambling.
• Borrowing money to gamble: Taking out loans, using credit cards, or borrowing from friends to fund gambling.
• Feeling anxious or irritable when not gambling: Experiencing withdrawal symptoms similar to substance addiction.
• Gambling to escape problems or emotions: Using gambling as a way to avoid stress, depression, or personal issues.

If you or someone you know exhibits multiple warning signs, it is important to take action immediately. Problem gambling is treatable with professional support, counseling, and community resources.

336jl Responsible Gaming Tools

To help players maintain control over their gambling, 336jl offers a suite of responsible gaming tools. These features are available in your account settings and can be activated at any time.

1. Self-Exclusion Program

Self-exclusion allows you to voluntarily restrict access to your 336jl account for a specified period. During the self-exclusion period, you will not be able to log in, deposit funds, or place bets. Self-exclusion periods include:

• 6-Month Exclusion: Temporary break to reassess your gambling habits.
• 1-Year Exclusion: Extended break for individuals who need more time away from gambling.
• Permanent Exclusion: Irreversible account closure for individuals who wish to stop gambling indefinitely.

To activate self-exclusion, contact 336jl customer support at [email protected] or use the self-exclusion option in your account settings. Once activated, self-exclusion cannot be reversed until the period expires.

2. Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your 336jl account. Deposit limits help prevent overspending and ensure you gamble only with funds you can afford to lose.

• Daily Limit: Maximum amount you can deposit in a 24-hour period (e.g., ₱1,000 per day).
• Weekly Limit: Maximum amount you can deposit in a 7-day period (e.g., ₱5,000 per week).
• Monthly Limit: Maximum amount you can deposit in a 30-day period (e.g., ₱20,000 per month).

You can set or adjust your deposit limits in your account settings. Increases to deposit limits take effect after 24 hours (cooling-off period), while decreases take effect immediately.

3. Session Time Reminders

Lose track of time while playing? 336jl offers session time reminders that notify you after a set duration (e.g., 30 minutes, 1 hour, 2 hours). These pop-up notifications encourage you to take breaks and avoid prolonged gambling sessions.

4. Reality Checks

Reality checks provide real-time updates on how long you've been playing and how much you've wagered during a session. This feature helps you stay aware of your gambling activity and make informed decisions about whether to continue or stop.

5. Cooling-Off Period

If you need a short break without committing to self-exclusion, you can activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time, your account will be temporarily locked, but it will automatically reopen after the cooling-off period ends.

6. Account Activity History

View your complete gambling history, including deposits, withdrawals, bets placed, winnings, and losses. Regularly reviewing your activity helps you assess whether your gambling is within healthy limits.

Support Resources for Problem Gambling

If you or someone you know is struggling with problem gambling, professional help is available. 336jl encourages players to reach out to the following organizations that provide free, confidential support:

Philippine Support Services

• PAGCOR Responsible Gaming Hotline: Contact PAGCOR's responsible gaming office for guidance and referrals to counseling services.
• National Center for Mental Health (NCMH): Provides addiction counseling and mental health services in Metro Manila and across the Philippines.
• In Touch Community Services: A Manila-based crisis intervention and counseling center offering support for addiction issues.
• Gamblers Anonymous Philippines: A peer support group for individuals recovering from gambling addiction. Meetings are held in Quezon City, Makati, and other major cities.

International Support Resources

• GamCare (UK): Offers online chat and phone support for problem gamblers worldwide.
• National Council on Problem Gambling (USA): Provides a 24/7 helpline and online resources.
• BeGambleAware: Education and support for responsible gambling, with resources available online.

Tips for Safe and Responsible Gambling

Follow these practical tips to ensure your gaming experience on 336jl remains enjoyable and within your control:

• Set a budget before you play: Decide how much money you can afford to lose and stick to it. Never gamble with money needed for bills, rent, or essentials.
• Set time limits: Allocate a specific amount of time for gambling and stop when the time is up, regardless of whether you're winning or losing.
• Never chase losses: If you lose, accept it and walk away. Attempting to recover losses by gambling more almost always leads to bigger losses.
• Take regular breaks: Step away from the screen every 30-60 minutes to clear your mind and avoid impulsive decisions.
• Don't gamble under the influence: Avoid gambling when you're drinking alcohol, taking drugs, or feeling emotionally distressed. Impaired judgment leads to poor decisions.
• Keep gambling fun: Treat gambling as entertainment, not as a way to make money or solve financial problems.
• Balance gambling with other activities: Maintain hobbies, social relationships, and responsibilities outside of gambling.
• Don't borrow money to gamble: Never use credit cards, loans, or borrowed money to fund gambling.
• Seek help early: If you feel your gambling is becoming a problem, reach out for support before it escalates.